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Program overview
Online
On-site
Hybrid
Certified Agile Facilitator (CAF)
The Certified Agile Facilitator (CAF) is a skill-based certification for professionals who want to develop expert facilitation skills in an Agile context. It is relevant to anyone who leads meetings, workshops, or collaborative sessions, including Scrum Masters, Product Owners, coaches, project managers, and team leads. The course develops both the mindset and the practical techniques of neutral, effective facilitation.
Duration:
2 Days
Level:
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1500+ users onboarded
Who will Benefit from this Training?
Training Objectives
Build a high-performing, job-ready tech team.
Personalise your team’s upskilling roadmap and design a befitting, hands-on training program with Uptut
Key training modules
Comprehensive, hands-on modules designed to take you from basics to advanced concepts
Download Curriculum
- The Professional Facilitator
- What facilitation is and what it is not
- The facilitator as a neutral guide: roles, responsibilities, and boundaries
- Facilitation vs. coaching vs. teaching vs. consulting
- Core competencies of a skilled facilitator
- The IAF (International Association of Facilitators) core competencies overview
- The Facilitator Mindset
- Curiosity, humility, and neutrality as foundational facilitator values
- Managing your own biases and triggers in facilitation
- Believing in the group's wisdom and capacity to find its own answers
- The difference between being a facilitator of process and a contributor to content
- Building facilitator presence and authority
- Designing Facilitated Sessions
- Understanding the purpose, participants, and desired outcomes of a session
- Designing session flow: opening, divergence, convergence, closing
- Selecting appropriate activities for each phase
- Creating a facilitation plan and agenda
- Room setup, virtual platform configuration, and environmental factors
- Preparing for the unexpected
- Facilitation Techniques and Tools
- Divergent thinking tools: brainstorming, brainwriting, 1-2-4-All
- Convergent thinking tools: dot voting, affinity mapping, multi-voting
- World Cafe, Open Space Technology, and fishbowl conversations
- Liberating Structures overview and application
- Visual facilitation and graphic recording
- Online facilitation tools: Miro, MURAL, Mentimeter
- Conflict Resolution and Difficult Dynamics
- Sources of conflict in group settings
- Productive disagreement vs. destructive conflict
- Techniques for managing dominant participants and quiet voices
- Addressing off-topic discussions and tangents
- Working with resistant, disengaged, or hostile participants
- De-escalation techniques for emotionally charged sessions
- Adaptive Approaches
- Reading the room: adjusting pace, energy, and methods in real time
- Emergent facilitation: following the group's energy
- Facilitation in cross-cultural and multilingual contexts
- Facilitating large groups vs. small groups
- Hybrid facilitation: bridging in-person and remote participants
- Reflecting on and improving your facilitation practice
- Facilitation in an Agile Context
- Facilitating Sprint Planning, Daily Scrum, Sprint Review, and Retrospective
- Facilitating backlog refinement sessions
- Running team charter and working agreements workshops
- Facilitating PI Planning or similar large-scale Agile events
- Building a facilitation toolkit for Agile teams
Hands-on Experience with Tools
Training Delivery Format
Flexible, comprehensive training designed to fit your schedule and learning preferences
Opt-in Certifications
AWS, Scrum.org, DASA & more
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100% Live
on-site/online training
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Hands-on
Labs and capstone projects
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Lifetime Access
to training material and sessions
Skill-Gap Assessment
Analysing skill gap and assessing business requirements to craft a unique program
1
Personalisation
Customising curriculum and projects to prepare your team for challenges within your industry
2
Implementation
Supplementing training with consulting support to ensure implementation in real projects
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Why this course
- Recognised credential: Certified Agile Facilitator (CAF) credential from Scrum Alliance, valid for two years.
- Practical skills: Ability to design and facilitate group sessions that produce clear, agreed outcomes.
- Practical skills: Practical toolkit of facilitation techniques for diverse group contexts.
- Career progression: Confidence to manage conflict and difficult dynamics in real work settings.
- Organisational value: Improved quality of Agile ceremonies and team collaboration sessions.
- Global relevance: Applicable across Scrum Master, coaching, leadership, and project management roles.
Training objectives
- Understand and adopt the mindset and responsibilities of a professional facilitator
- Design and facilitate collaborative group sessions that produce meaningful outcomes
- Apply a range of facilitation techniques suited to different contexts and group sizes
- Navigate conflict, resistance, and difficult group dynamics with confidence
- Adapt facilitation approaches in response to changing group needs
- Facilitate Scrum events and Agile workshops to maximise participation and clarity
- Distinguish facilitation from coaching, teaching, and advising
- Apply ethical standards in facilitation practice
Who will benefit
- Scrum Masters
- Agile Coaches
- Project Managers
- Team Leads
- Workshop Facilitators
- Product Owners
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Lead the Digital Landscape with Cutting-Edge Tech and In-House " Techsperts "
Discover the power of digital transformation with train-to-deliver programs from Uptut's experts. Backed by 70,000+ professionals across the world's leading tech innovators.
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Frequently Asked Questions
2. Will my team get any practical experience with this training?
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With our focus on experiential learning, we have made the training as hands-on as possible with assignments, quizzes and capstone projects, and a lab where trainees will learn by doing tasks live.
3. What is your mode of delivery - online or on-site?
We conduct both online and on-site training sessions. You can choose any according to the convenience of your team.
4. Will trainees get certified?
Yes, all trainees will get certificates issued by Uptut under the guidance of industry experts.
5. What do we do if we need further support after the training?
We have an incredible team of mentors that are available for consultations in case your team needs further assistance. Our experienced team of mentors is ready to guide your team and resolve their queries to utilize the training in the best possible way. Just book a consultation to get support.