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Client Overview
Client: Ironhack
Industry: IT / Education
Location: Puerto Rico (PR)
Training Audience: 25 Freshers
Training Format: 100% Online
Timeline: July – September
Use Case: Internal employee upskilling for a major banking institution
Ironhack is a globally recognized tech education provider known for accelerating careers in software development, data, UX/UI, and now enterprise tools like Salesforce. In mid-2023, they partnered with a large financial institution to onboard a cohort of 25 freshers. These young professionals were bright and motivated, but had little to no background in Salesforce or enterprise CRM systems.
The challenge was clear: transform these fresh recruits into job-ready Salesforce professionals—capable of handling real client projects—within a tight 6-week window. The urgency was driven by the bank's need to reduce project delays caused by skill gaps and improve CRM-related decision-making across teams.
Objective: From Freshers to Salesforce Developers in Just 6 Weeks
The primary goal of the program was to deliver comprehensive, fast-tracked training in Salesforce, specifically tailored to the banking sector. But beyond just knowledge transfer, the goal was to instill the confidence, context, and capability to perform in a high-stakes, real-time environment.
Key objectives included:
➡️Bridging technical gaps that were causing delays in CRM-driven decision-making
➡️Creating familiarity with enterprise-level Salesforce configurations
➡️ Simulating real-world scenarios, so learners could transition smoothly into client workstreams
➡️Accelerating onboarding so freshers could contribute meaningfully to active projects
The challenge? These learners were complete beginners. The stakes? High-pressure, real-world banking projects. Our solution? A Salesforce Bootcamp designed to simulate and solve real client challenges from Day 1.
Training Overview:
Program: Salesforce Bootcamp
Duration: 6 Weeks Intensive (within a 3-month timeframe)
Instructor: Mradula Jain
Delivery: Live Online Sessions
The training was delivered by Mradula Jain, a seasoned Salesforce expert with deep experience in instructional design and corporate enablement. Her role wasn’t just that of an instructor—it was part coach, part mentor, and part architect of transformation.
Key Modules Covered:
Each week focused on critical aspects of Salesforce, strategically ordered to build both confidence and competence.
- Salesforce Basics & Navigation – Introduction to CRM concepts, platform structure, and real-time navigation
- Object-Oriented Concepts & Data Modeling – Deep dive into objects, fields, relationships, and schema building
- User Management & Security Models – Role hierarchies, permission sets, and profile management tailored for banking use cases
- Process Automation Tools – Mastery of flows, workflows, and approval processes to streamline operations
- Apex Programming & Logic Building – Introduction to backend programming using Apex, including trigger design
- Lightning Web Components & App Building – Development of interactive front-end components and enterprise apps
- Capstone Simulation – Real-time case study built around a banking workflow, from requirement to deployment
Each week layered theoretical depth with practical application, culminating in live scenario-based simulations to mimic a real Salesforce developer’s journey.
Pedagogy Approach:
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Tools Used
- Trailhead: For modular learning paths.
- VS Code + Salesforce CLI: For development & debugging.
- Azure DevOps: For CI/CD pipelines.
- Slack Community: For real-time doubt resolution.
Personalized Approach: Contextual Learning that Speaks to the Audience
The program wasn’t one-size-fits-all. It was custom-built from the ground up after a deep discovery phase.
✔️ Curriculum Personalization: Focused on banking-specific use cases—loan management, approval flows, and customer onboarding systems.
✔️ Adaptive Delivery: Adjusted in real-time based on learner comprehension and project needs.
✔️ Live Mentorship: Personalized Q&A, 1:1 doubt-clearing, and emergency support during live project work.
This approach ensured that learners weren’t passively absorbing content—they were actively solving, building, and iterating.
Impact & Results
100% Positive Feedback
All participants rated the program highly for relevance, clarity, and confidence gained.
Live Project Readiness Achieved
Every learner transitioned directly into real-world Salesforce projects at the client’s bank.
Onboarding Time Reduced
The client cut down technical onboarding from ~3 months to under 6 weeks.
Confidence Boosted
Participants went from zero to hero—writing Apex, building flows, and deploying custom objects independently.
Post-Training Support Ensured
Continued access to resources, help channels, and follow-up mentorship made sure learning didn’t stop at the finish line.
Testimonial
“Mradula’s Salesforce Bootcamp helped transform our freshers into confident, project-ready professionals. The training was not only thorough but also highly relevant to our daily operations. A fantastic experience for our team!”
— Ironhack Program Manager
Why This Bootcamp Worked
This Salesforce Bootcamp is a blueprint for how context-rich, hands-on training can drive meaningful business results. It worked because it didn’t stop at instruction—it delivered transformation.
- 🧠 Learner-First Design – Tailored content, flexible pacing, and mentorship
- 🧩 Practical Orientation – Labs, assignments, and projects rooted in reality
- 🤝 Strategic Alignment – Training goals directly supported client business objectives
- 📈 Measurable Outcomes – From technical proficiency to business efficiency
“We didn’t just teach Salesforce. We built Salesforce professionals.”
💡 Ready to Build Your Salesforce-Ready Team?
Whether you're scaling a tech team, digitizing your operations, or onboarding fresh talent, we can build a Salesforce Bootcamp tailored for your industry and goals.
📩info@uptut.com Let’s talk — and co-create your team’s next success story.
